Help centre

NeoSpin Support

Need help with your NeoSpin account, payments, bonuses or games? Our support team is ready to assist you.

Availability 24 hours a day, 7 days a week Contact Email support

Have you tried our FAQ yet?

It contains helpful information about the website and answers to the most common questions about using NeoSpin.

Enter your email address to contact the support team. Please use the address registered to your player account whenever possible.

You can also contact us directly at [email protected].

Providing relevant details helps the support team review your request faster.

The email address registered to your NeoSpin account.
A clear description of the question or issue.
Relevant transaction dates, game rounds or payment references.
Screenshots that illustrate the issue, without exposing passwords or full payment details.

If gambling is causing concern, stop playing and contact support to discuss account limits, a cooling-off period or self-exclusion.

Still need help?

Send your question to the NeoSpin support team and include as much relevant information as possible.

Email support